Privacy policy

Privacy Policy

Last updated: November 11, 2025

Welcome to Lavish Home, a brand operated by Animtopedia Private Limited (“we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with any of our products and services (collectively referred to as the “Services”).

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information depending on your interaction with our website:

a. Contact Information
Your name, billing and shipping address, phone number, and email address.

b. Payment Information
Payment details such as credit/debit card numbers, UPI, payment confirmations, and transaction records. (We do not store your complete card or banking details.)

c. Account Information
Your login credentials, password, preferences, and saved settings.

d. Transaction Data
Details of your purchases, cart activity, wishlists, and order history.

e. Device & Usage Information
Your IP address, browser type, device details, and activity on our site, collected through cookies and analytics tools.

f. Communications
Details you share when contacting us for support, inquiries, or feedback.

2. How We Collect Information

We may collect information in the following ways:

  • Directly from you: When you create an account, make a purchase, or contact us.
  • Automatically: Through cookies, analytics, and browsing activity on our website.
  • From service providers: Such as Shopify (our eCommerce platform) or payment gateways that process data on our behalf.
  • From partners and third parties: For advertising, order fulfillment, or analytics support.

3. How We Use Your Information

We use your personal data to:

  • Process Orders: Confirm, fulfill, and deliver your purchases.
  • Provide Support: Handle returns, refunds, and inquiries.
  • Improve Services: Understand customer preferences, trends, and product performance.
  • Personalize Experience: Recommend products or offers you may like.
  • Communicate with You: Send order updates, offers, or important notices.
  • Ensure Security: Detect and prevent fraud, unauthorized transactions, or misuse.
  • Comply with Legal Obligations: Maintain tax records and respond to lawful requests.

4. Marketing and Communication

With your consent, we may send you promotional emails, SMS, or notifications about new products, sales, and offers.
You can opt out anytime by clicking “Unsubscribe” in our emails or contacting us directly.

Even if you opt out of marketing, we may still send non-promotional messages such as order confirmations or account-related updates.

5. How We Share Information

We may share your data only when necessary, including:

  • With Shopify: Our eCommerce platform that powers this website.
  • With Payment Providers: To process secure payments.
  • With Shipping Partners: To deliver your orders.
  • With Marketing & Analytics Services: Such as advertising partners, only for improving performance and relevance.
  • With Law Enforcement or Regulators: If required by law or to protect our rights.

We do not sell your personal information.

6. Relationship with Shopify

Our store is hosted on Shopify, which provides the eCommerce technology we use. Shopify collects and processes certain data to operate and improve the platform.

You can learn more about how Shopify handles your data here:
👉 Shopify Privacy Policy

7. Cookies and Tracking

We use cookies and similar tools to:

  • Keep your session active
  • Save your preferences
  • Analyze site traffic and performance

You can manage or disable cookies through your browser settings. However, disabling them may affect your shopping experience.

8. Data Retention

We retain your information as long as needed to:

  • Provide the Services
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your region, you may have the right to:

  • Access or request a copy of your data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, email us at lavishhome007@gmail.com.
We may ask for verification before fulfilling requests.

10. Data Security

We use industry-standard security measures to protect your data.
However, no online system is 100% secure, and we cannot guarantee absolute protection.
Please avoid sharing sensitive information (like card details) over unsecure channels.

11. Children’s Privacy

Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. If you believe a child has provided us personal data, please contact us immediately for removal.

12. International Transfers

Your data may be processed in other countries, including where Shopify’s servers are located.
We take steps to ensure your data remains protected according to applicable laws, including the use of contractual safeguards.

13. Updates to This Policy

We may update this Privacy Policy periodically.
When we do, we’ll revise the “Last updated” date above and notify you as required by law.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is used, please contact us:

Lavish Home (Animtopedia Private Limited)
701, Tower 6, Zion Lake View Apartments,
Sector 48, Faridabad, Haryana – 121001, India
📧 lavishhome007@gmail.com